Industry Insights

A week in sport – Rio style

Finally, the Rio Olympics are underway. It has been a fairly lengthy pre-Games phony war, but one during which our Rio coverage team acquitted themselves superbly with a string of exclusives, scoops and investigations which put us in gold medal position.

Dirty air, dangerous slums
Brad Brooks landed a superb insight into the air quality at the Olympic host city, showing it is both dirtier and deadlier than portrayed by authorities. Brad’s deep reporting, incorporating independent testing, resulted in a superbly-timed, hard-hitting piece as the world’s gaze turned to Rio Brad followed that up with a vivid take from the favelas on how attempts to pacify the drug-riddled slums had fallen apart during Brazil’s deep recession

Scoop on “unenforceable” bans
Jack Stubbs and Karolos Grohmann broke the news that the door had been opened to potentially allow dozens of banned Russian competitors to compete in Rio. CAS secretary general Matthieu Reeb told Reuters that the blanket ban on Russian athletes with past, or ‘spent’, doping convictions was “unenforceable” handing a lifeline to a number of Russians

2016 Rio Olympics - Opening Ceremony - Maracana - Rio de Janeiro, Brazil - 05/08/2016. People watch fireworks from the Maracana Olympic Stadium during the opening ceremony, from the Mangueira favela. REUTERS/Pilar Olivares

2016 Rio Olympics – Opening Ceremony – Maracana – Rio de Janeiro, Brazil – 05/08/2016. People watch fireworks from the Maracana Olympic Stadium during the opening ceremony, from the Mangueira favela. REUTERS/Pilar Olivares

Whistleblowing exclusive
One Russian who will not be appealing to CAS to be allowed into the Games was whistleblower Yulia Stepanova, and Reuters’ track and field specialist Gene Cherry landed that exclusive

Murky world of tickets
Josh Schneyer probed the murky world of Olympic ticketing which is dominated by a single firm, CoSport, which created a media buzz. We followed up with an on-the-ground report of long queues at CoSport venues and disgruntled fans

Olympic Cocaine?
An enterprise story which chimed especially well with customers was Paulo Prada’s richly reported piece on Olympic counterfeits and fakes encompassing even Olympic cocaine We also carried a TV version

The man who will never tell…
Other standouts include Alan Baldwin’s interview with Hans Grubler, the man who knows the answers but will never tell and his piece on the length to which swimmers will go for a fraction of a second Plus, a host of WIDER IMAGE series including the American BMX racer who bounced back from a broken hand, Cariocas reflecting on the Olympics and a super spread on eating local in Rio de Janeiro

Until next week…


By Ossian Shine, Global Sports Editor, Reuters

Click here for more information on Reuters Sports.




15 Things Your Newsroom Can Do To Combat The Facebook Newsfeed Algorithm Change

Last week, Facebook announced significant changes to its newsfeed that means all publisher content (read: Pages) will have their content deprioritised in favour of content from people you know (or ‘UGC’ as Facebook call it). As ever, this announcement, like so many other Facebook announcements, is a grenade hidden in a chocolate box marked “Enjoy!” but look closer there is more going on than simply your traffic going down.



It sounds almost hilarious to say with a network that has +1.65 billion users but Facebook, the vacuum of human existence it is, has a lot of problems. Firstly, possibly most importantly, users are posting less about themselves on Facebook – roughly 25% less actually, year over year. This is a huge problem because we use things that are personal and – gulp – news is anything but. In fact, Facebook did too good a job of showing us what we like, that many have created sad bubbles and thus use Facebook less and less. Mix with this the rise of Messenger and Whatsapp and you have the perfect story for utility over…over-sharing. The other issue is of course, Snapchat – while no screeching competition, its growth and the lack of love from the Founders towards Facebook must be giving Zuck some pause for thought. Beyond this, Snapchat is entertaining the kids and that is often where the money follows. This is not something Zuck wants, and while the moves to reshuffle the newsfeed is a beautiful reminder that should you want people to actually read your stuff, you can line Zucks pockets and all shall be right with the world.

Unless the media world collectively decide to band together and form some sort of anti-Facebook union or boycott certain practices, it’s unlikely anything will drastically change anytime soon so here’s what I recommend your social media folks and newsrooms do to combat the changes:

1) Lessen your reliance on Facebook

Let’s get this one out of the way. It’ll be hard and you’ll take some hits but ultimately if you put it on Facebook you’re building nothing but Facebook. Be smarter and make content that works for you outside the network – fish the right people out using a nice ad strategy and hook them anyway you can into paying entities.

2) Don’t jump on Snapchat

The temptation will be great but the brands that are on there at the moment – organically or through monetised relationships aren’t doing the best job. While content is being seen in its millions, I have yet to see if it can prove any ROI for media brands. This said, if you want a good example follow Quartz or Cool Hunting – both are using it to extend stories and tell new ones.

2a) Jump on Snapchat

The oldies are coming! 14% of U.S. adults aged 35+ are on Snapchat (up from 2% in 2013 per comScore). While many view this a deathnell for the platform, I see it more as an early transition. Snapchat is maturing fast – a stat that was leaked out earlier this year was that 50% of new users were +25 years old. This group will use the service drastically differently – get them in and cater for their needs. Unlikely to want images you can scribble over, try new content formats – you might strike gold. New tools like the recently announced “Memories” will be a big opportunity to reach all demographics (but specifically older ones). The older demographic “trend” won’t slow down – nor will Snapchat’s aggressive product update schedule, so get on board and start testing.

3) Don’t freak out at your July/August numbers

Time will tell what the actual realities of this “tweak” will be – the reweighting is a matter of degree – no-one but Facebook knows. If they’ve kneecapped you, you’ll soon know. This is the perfect point to evaluate the content you have been putting out there and adjust what isn’t working – everything now needs to work and have a plan – even if it is to do nothing extra (why are you putting this up there…?)

4) Live video is your way to subscribers

When Facebook launched the live streaming functionality I expected great things – it turns out there are a lot of bored and boring people out there. There are however a lot of incredibly interested people out there too – find them, leave breadcrumbs and CTA, CTA, CTA (call to action). Go for the subscribe button and keep the quality high – if need be, retrain journalists into presenters – this shift is underway and you are late.

5) Understand your reader’s sharing behaviours

Expect to see adoption of Instant Articles slow right down – there is now little point in putting time and effort into this area (unless you have a good ad budget behind them) as the content will be de-emphasised compared to say a friend voluntarily sharing and article.

6) Start telling your readers what you are doing/expect of them

Whether it’s a cry for money aka the Guardian and the Brexit coverage or a reminder at the end of every video to subscribe, now is the time to really understand how to build a loyal group and leverage it. You should have been building your army before you need it – that time is now but you still have a lot of arrows left. Start thinking about your notification strategy, your sharing ecosystem, your URL shorter trust level and how you will increase your trust level in general. Recent events highlight just how important trust can be and yet few outlets focus on this element nearly enough. When was the last time you asked your customers to put you on the front page of their phones?

7) Start thinking about the basics differently

As our phones get clogged up with apps, games and messengers sometimes the ability to cut through the clutter can seem impossible. Text alerts may be a great way to drive traffic and yet are used by few. Don’t ignore the dock – tell people to put it in there – if you snag a spot you are significantly more likely to be used more regularly…so ask for that important spot.

8) Post more things about friends, family, families and siblings

Ok this is a short-term bump tactic but it should work as people will be more likely to share things that say friends, mum, dad are amazing people or how the third sibling is always the rockstar in the family. Should you choose this path, use with caution as overuse will probably be noticed and you will be penalised.

9) Wait to get that Chatbot

While an interesting new twist on the news paradigm, I personally think bots will be less useful in the long run for news than other industries. News doesn’t need more channels – it needs to help people focus and get informed. Chatbots could help with this but are more likely to cause frustration right now – first mover advantage has gone, so you may as well wait until all the best practices are out.

10) People need help to break their bubbles, help them

Create a string of stories to help people break out of their Facebook bubbles with how-to’s and video content about apps that give them time back for…you! Not only does this increase trust and credibility for your brand but it should also score you more subscribers too (if you create it correctly with the right CTAs).

11) Use Whatsapp to kickstart sharing

You can have 256 people in a chat and 50 of these chats – that’s on one Whatsapp account – what if you got creative and used a few accounts? You might just be able to create a few hockey stick effects if you identify the key/core sharers in your network and interest verticals. Look at Google Circles – there’s gold in them there hills…

12) Look for the new network

Facebook is unlikely to get toppled anytime soon (although my time at MySpace taught me nothing is ever too big to be immune from failure) but there will always be other options – start doing deals with the people that want to kneecap Facebook. Think Yubl, Snow (Asian Snapchat)

13) Use live streaming tools to create rituals

Facebook Live and Periscope et al offer huge opportunity for newsrooms – with low barriers to entry, the ability to create a morning show (already being shopped around by an agency in partnership with Facebook) that people tune into isn’t completely out of the question. Audiences can be reminded to pick up a paper, tune in – success is feeding the information to them at the lowest friction point. Other ideas could include wrap ups, live coverage, sixty seconds on and other such time-focused but high quality video. Low-fi options for revenue range from product placement, on-air mentions to branding on sets and faux-mercials. Test and learn what works best.

14) Don’t forget YouTube

The poor red button has been quiet of late but there is a lot of good news coming. The new live product seems interesting, if a little late, but generally using it to stream live and build subscribers still seems like a good play. Focus strategies on building content veins and regular programming with key figures and support roll outs with spend for the best success.

15) Refocus your email strategies on bite sized discovery

Email remains a key way people get their news and insight driven content. A clear strategy that is focused, creates trust through clear honesty and adds value through being considerate of context and things like time of day will become incredibly more valuable. Start investing in UI/UX experts that will help you determine the right tech and focus for your products. Personalisation and context tweaks (including but not limited to multiple images for different times of day when the email is opened, images based on the location where the email is read) can increase click through by more than 25%. Remember, there are more than three times the amount of email accounts than Facebook and Twitter accounts combined – they aren’t just used for coupons, events and changing passwords.


More information on the Facebook changes and “values” can be seen here.

Facebook remains the most powerful entity the world has ever seen. Rightly or wrongly Zuck and co have made it clear they are only interested in the next billion users. Beyond this, Facebook continues their forays into new and disruptive technologies like drone technology, VR, AI and others showing a very different beast is emerging. This beast is a beast that will be less and less reliant on the newsfeed. Media should never have relied or got complacent on the traffic it got from the Facebook teat but there’s never been a better time to wean yourself off of it.


Paul Armstrong, guest writer for Inside Agency, runs HERE/FORTH an advisory that helps business leaders decide how to best use rapidly changing, disruptive and emerging technologies. Follow Paul on Twitter @paul__armstrong or contact him on

This article does not express the views of Thomson Reuters. The views and opinions expressed are those of the author.

Reuters Tessa Kaday discusses the explosion of Online Live Video


Traditionally, running the live desk at Reuters would have meant operating a satellite-delivered service which goes to hundreds of broadcasters around the world, but in recent years it’s also been about running Reuters Live Online – an over-the-internet service that is specifically designed to deliver easy-to-use live content to digital publishers. 

Launched in March 2014, Reuters claims to be the first multiple live service for online publishers. But it won’t be the last, as Tessa Kaday, who runs the desk at Reuters Video News, predicts that “this year we are going to see an explosion of live content online”.



Kaday discussed the basics of how to make live content work online successfully. Reuters had a huge infrastructure to deliver live content from across the world, an existing client base for online and was able to build a product that was easy to use for digital publishers, enabling them to transform their present digital offering of a ‘clunky’ simple stream to a service that delivered more than 6,900 hours of live coverage last year. That’s an average of 18 lives a day. But what they didn’t know was which content would work:

It’s been a matter of trial and error, plenty of error has been involved in that.

That’s partly due to understanding that the most successful stories for broadcasting may not always be the most successful for online – not every big story is suitable as a live story for online clients. For example, Kaday told delegates at news:rewired that the solar eclipse was the most successful online live story of last year. Why? The story was simple.

It wasn’t a breaking news story, there were no celebrities involved, this was a very simple, completely expected event and that was really the secret of its success. The trickiest thing about making live content work online is about making sure that people know that it’s there and more importantly making them stay there.

This was an expected event allowing Reuters Live Online to throw all of their resources into creating a strong live signal, delivering six lives from six different locations. This made it the ultimate live event as it could only be truly appreciated as it happened.

Kaday’s advice is to recognise these set piece events before they come up and build live content around it. Promoting that content ahead of time and planning is key, as well as putting it front and centre of your coverage.

But for content that cannot be planned ahead, reliability is essential:

In the past we used to think that online content was sort of less serious than broadcast content – people wouldn’t mind if it was bad quality or fell over occasionally, that’s a complete lie. If anything our online consumers are fussier and more likely to switch off if you fail them.

She added that you can break the ‘rules’:

A lot of the rules that relate to social video – about shorter being better – is quite the opposite for live. You want to be up, you want to stay up and engage people. Just because you can do something live and it’s the biggest story of the day, if it’s not engaging, developing and evolving they won’t watch it. Don’t fall into the trap of broadcasting rules.

Live content comes down to three things: get people to start watching, get people to keep watching and never stop experimenting.

This is going to be the year that live video really takes off online and I don’t think any of us are going to know what direction that’s going to go in. The important thing will be to keep experimenting.

By  on behalf of

For more information on digital media events from, visit

Reuters Panel Explores How Data is Shaking up the Journalistic and Digital Worlds


L-R, Ethan Zuckerman, Vivian Schiller, Stacy-Marie Ishmael, Maurice Tamman and moderator Reginald Chua.

On Oct. 19, influencers from various parts of the media world, along with a packed room of newsmakers and marketing professionals, gathered together for a Reuters Special Event: Informing Society in the Data Revolution. The hot topic of the night, data journalism, sparked a lively panel discussion on how unprecedented amounts of data, rapidly changing technology and individual access to story-telling tools are reshaping news, influencing elections, and transforming the way we as a society gather, process and consume information.  The one-hour talk, moderated by Reginald Chua, executive editor, data & innovation at Reuters, took place at Thomson Reuters’ 3 Times Square headquarters in New York.

Reuters President and Editor-in-Chief, Stephen J. Adler, introduced the panel, and described data journalism as “a very important way of gathering information” that is fast becoming essential to the profession. Said Adler, “A central challenge is to find better ways to harness technology as it changes, to figure out what works, what doesn’t, both to get the data and figure out how to use it.” A further challenge he said is how to apply journalistic standards of accuracy, fairness and solid news judgment to such rapidly changing styles of storytelling.  Maggie Chan Jones, CMO of software maker SAP, the sponsor of the evening’s event, expressed her own personal awe at how much technology has changed over the course of just two presidential elections.  “The American voter has transformed to the digital voter,” she said, adding that when it comes to the election process, the most important thing to today’s data-driven voter is real-time information.

Sharing their vast knowledge, along with points of concerns and excitement, were panelists Stacy-Marie Ishmael, managing editor, Mobile News, Buzzfeed; Vivian Schiller, consultant, formerly head of news, Twitter, president and CEO, NPR; Maurice Tamman, editor in charge, data & computational journalism, Reuters; and Ethan Zuckerman, director, MIT, Center for Civic Media.

Concern over a well-informed, effective citizenry was unanimous among panel members, who each contributed their own unique perspective on the barriers faced by those who distribute the news as well as those who consume it. Schiller, while praising the ubiquity of mobile technology and never-before-seen accessibility of information around the world, won many nods of approval from audience and panel members alike when she pointed out the oft-overlooked fact that finding the right information within that digital ecosystem takes a lot more skill and effort than in the old “lazy” days of turning on the evening news or picking up a newspaper. Epitomizing this, said Schiller, is Twitter: “If you work Twitter, it is spectacular. There is no greater source of news if you have curated who you’re following to an inch of its life. If you haven’t, and you’re new to it, then it’s not giving you the information you need.”

Adding to that thought, Ishmael said, “What I think you have to try harder to find, are things that are worth your time.” For news organizations and platforms like Buzzfeed, which are transitioning into news providers, transparency on where information comes from is crucial, Ishmael said. “Vox gets a lot criticism for explaining things to people, but it’s actually quite refreshing.”

Perhaps the greatest concern keeping panelists up at night is the great echo chamber of information that peer-generated newsfeeds and decision-making algorithms seem to invite. “Most of us have a very strong tendency towards homophily, towards walking with birds of a feather,” observed Zuckerman, adding that what his friends are paying attention to, to a large extent is what he’s paying attention to. And while it may be easy to curate what one reads on Twitter, Zuckerman noted that curating a circle of Friends on Facebook was a lot harder. To which Ishmael replied dryly, “Get more interesting friends.”

Facebook humor aside, panel members’ concern over the mission of professional news organizations to serve the public interest were very real. Said Maurice Tamman of Reuters, “I think the problem is because we can’t find a way to make money quite frankly, that we are ceding our place within the social contract to collective intelligence and algorithms.And I’m uncomfortable with that.” Even more discomforting to Tamman is what he sees as the gradual eclipse of empirical-based journalism by social media, i.e. the persuasion of opinion over fact. Said Tamman, “The biggest joke on the part of the debates was people sitting around, ‘Well, on Twitter, Bernie won.’ Bernie didn’t win, we know that! Come on, let’s not kid ourselves!”

Rounding out an engaging conversation that everyone in attendance seemed to enjoy, Chua asked the panel what concerned and excited them most about the data journalism landscape. In reply to the latter portion of Chua’s question, the most hopeful response came from Zuckerman, “My hope, my ‘the best of times’, is that we are seeing people able to come together, organize, share information, do extraordinary things as citizens coordinating our lives. And that is potentially incredible politically powerful and I hope over the next 10 years that we will see that flower and branch.”

By Anne Marie Lee

Reuters-TIMA Covering the International Conference on Iraq and Syria

The team at Reuters-TIMA were preparing to cover the international conference on the conflicts in Iraq and Syria, due to be held in Paris on Tuesday 2nd June. The last such summit was held in Paris in September 2014 and saw representatives from around 30 countries and international organisations meet to come up with a strategy to combat ISIS group which has seized large parts of Iraq and Syria. Of the 60-plus nations who joined the international coalition against ISIS nine months ago, 24 were to be represented in Paris on Tuesday in the meeting co-chaired by Laurent Fabius, Iraqi Prime Minister Haider al-Abadi and John Kerry.

Live position  live in full swing! (2)

However, the Sunday before, doubts were cast as to whether the meeting would still go ahead as it was announced that John Kerry had broken his leg in an cycling accident. It was later confirmed that the meeting would go ahead as planned as Kerry would be attending the meeting remotely via telephone. Reuters-TIMA confirmed plans for deployment, and the engineer and SNG made their way to Paris overnight from Montpellier ready to meet staff from the TIMA Paris office the following day.

Tuesday 2nd June 2015

Anticipating a lot of media interest, we arrive bright and early at the French Ministry of Foreign affairs, otherwise known as the Quai D’Orsay, and are among the first to park and set up our live position. We get an ideal spot in front of the gates of the Quai D’Orsay – indeed, “the early bird catches the worm”!

As the morning goes on, more crews arrive and set up around us. There are reporters from all over the world covering the event – Russia, Germany, Spain, France, the United States, the Middle East among others. The Quai D’Orsay is a hive of activity with ministers coming and going, sirens whirring, horse guards parading… the atmosphere is alive and we are set up in the midst of all the action.

Despite being hindered by the gusty winds threatening to knock over our kit, we get ready for the live with Al Hurra, as a request comes in from Dubai TV for the same time slot. Luckily we have the means to be able to make the necessary adjustments, and work quickly to make our anticipated single path operation a dual path one to accommodate their request. All is well with the HD dual uplink as Al Hurra and Dubai TV take their reporters live for their lunchtime bulletins. (more…)

See it to believe it: Yann Tessier on user-generated content

Yann Tessier

Yann Tessier is Senior Editor of the Day at Reuters, responsible for the delivery of global video news coverage to broadcast and online clients. We hear from Yann on the importance of user-generated content in a smartphone world.

What is user-generated content?

User-generated content has been around as long as cameras. It is the people who are standing there before something unexpected happens – like the Hungarian student who was snapping away on the roof of Charles de Gaulle airport when Concorde flies into shot with its engine on fire. He gets a clip of it and he calls Reuters.

File photo shows flames coming out of the Air France Concorde seconds before it crashed in Gonesse near Paris Roissy airportREUTERS/Andras Kisgergely (25 July 2000)

How is the world of UGC changing?

YouTube says that there is 300 hours of video uploaded every minute. There are billions of smartphones around the world and the rate of smartphone usage seems to double every year. Internet connectivity is getting better, and everywhere you go there are hundreds of cameras pointing, recording, rolling across events as they happen. Increasingly, clients are turning to us to filter content and tell them what is important.

U.S. soldiers take pictures of U.S. President Obama using their smartphones after he delivered a speech at U.S. military base Yongsan Garrison in SeoulU.S. soldiers take pictures of U.S. President Barack Obama using their smartphones after he delivered a speech at U.S. military base Yongsan Garrison in Seoul, South Korea, April 26, 2014. REUTERS/Lee Jin-man

Imagine U.S. President John F. Kennedy being shot now. You would probably have 40-50 different versions of it rather than Abraham Zapruder’s one piece of home-film footage. The Kennedy footage took ages to emerge before it hit the eyeballs of ordinary people, but these days it would have been visible online within a matter of minutes.

Tell us about your role at Reuters?

I am responsible for the day’s coverage, making sure that the video material that we gather goes out properly on our agency video service. This goes to around 1,200 television channels and a large number of internet channels. It’s my job to ensure that we are covering the right stories, and that the material gets delivered to clients as fast as possible. The bulk of our coverage is covered  by our own video news crews, but user-generated content is gaining increasing importance on big breaking stories.

How do we verify this kind of content?

Verification is critical, and that is the bulk of the work of our social media producers, George Sargent and Eleanor Whalley. If we can’t verify it then we can put it out with that warning, but our clients expect Reuters to get it right. We are basically looking for the things that make us believe it is genuine: what was the weather like, can we look at the terrain and the landmarks and match it up to Google Maps, does it have any corroboration with Reuters sources?

We spend a long time on contentious pieces of video. If there is a plane crash we might go through the videos frame by frame to check the exact shape of the smoke against other footage. There are people out there running material from the Libyan war two years ago as yesterday’s fight in Aleppo. You have to be really careful.

How do you approach propaganda footage, where groups intend that news outlets run staged videos?

Islamic State are very proactive in making high-end productions, not only of people being killed but of general propaganda which goes everywhere online. They know how to use social media to their advantage, looking up popular hashtags of the day in different language groups and using them so their material goes into people’s feeds.

On the Jihadi John video, we had to take the decision on whether to run all of it, whether to run part of it, or run nothing at all. In the end we ran the statements but not the shot of the body.

I do strongly believe that, as an agency, it is our job to source the material and not to make the subscriber’s decision for them and so we generally put out more than any individual client might use. But there is a limit and we draw the line at extremely graphic material that few or no subscribers would use. Our users are beginning to engage with us about exactly how we flag graphic material.

Are we implicated in propaganda if we do show this footage?

I think that debate could have held true five or ten years ago, pre-YouTube. There was a time that content had to hit an agency for it to gain global leverage. All Bin Laden could think about was getting on Al Jazeera. But social media has changed that, because these groups can still reach their audiences.

The other element is that while this is propaganda, it is still a story. We have to pick what we feel are the newsworthy events. Often social media is ugly. Our social media team see a lot of distress in a short space of time – ironically, they may see uglier stuff than some in the field over the same period, but we do make sure that they take care of their minds.

Are there particular times when distributing user-generated content has made a great impact?

Sometimes there are places where it is toxic for our journalists to go, and user-generated content can give us the stories we might not always be able to get at. In the case of Syria, we have a crew in Damascus, we have crews on the border, and we have in the past gone into Syria, but the daily story of Syria is actually told by user-generated content – people and activists putting their stuff online.

There was also recently a scandal in the UK around the issue of migrants queuing up in Calais to physically bust into the ports. There was nothing professional to be had, but we went onto Twitter and a truck driver had posted material which we put out and which Sky then picked up. The kind of images we were working with had huge impact, questions were asked in the House of Commons and the British are now going to invest millions in Calais security.

Sometimes we wouldn’t have a hope of shooting the material, but we can make sure we distribute it to our clients.

Migrants from Africa, Afghanistan and Syria queue for an evening meal at the Jules Ferry day center in CalaisMigrants from Africa, Afghanistan and Syria queue for an evening meal at the Jules Ferry day center in Calais, France, April 29, 2015. African migrants, gather in this northern French port city after they travelled from the Mediterranean northwards in the hopes of crossing the English Channel and seeking asylum in Britain. REUTERS/Pascal Rossignol

What trends are you seeing in this space?


With the spread of smartphones and social media, viral videos – videos that make you smile because they are odd, funny or visually arousing – are gaining increasing weight in popular consciousness. In addition to covering the hard news of the day, we are devoting increasing effort to tracking down what is also making people smile on the day and what is being shared. For a proportion of our broadcast and online subscribers, the question ‘what’s going viral today?’ is becoming nearly as important as ‘what’s happening in the world today.’ Reuters is now seeking to answer that question too.


Find out more about Reuters Social Video, delivering breaking news coverage and captivating light-hearted stories,created by users of the world’s social media platforms.


Tales from the Trail: What does the future hold for small newspapers?


Peter Bohan was a Reuters journalist for 30 years before becoming Executive Director of Reuters America Service, a product aimed at U.S. newspapers, web sites and broadcasters as an alternative to The Associated Press. Peter – Midwest Bureau Chief at the time – built the service starting in 2010 in tests with Tribune Company, which  became the anchor client for RAST in 2011. Peter spends more time than anyone working with U.S. newspapers to see how Reuters can address their needs.

We asked Peter to blog from time to time to share how it’s going.

Tales from the Trail: What does the future hold for small newspapers?

There has been a lot of anguished reporting this year on whether small daily newspapers have a future in the Digital Age. What’s it all boil down to?

The most interesting parts of the debate focus on two questions: what do local readers need? How do they want to receive it?

The Pew’s annual reports last month on the state of the media and in March on “local news ecology” threw some light on both questions.

As with most newspaper industry stats, the numbers are skewed by the dominance of the top 100 with 100,000 print circulation. What the struggle is like for the 1,200 or so other smaller daily papers remains in less clear.

Nevertheless, some survive-and-thrive trends for both big and small papers are coming into focus. One is a new push toward “usefulness” – trying to win back lost local readers looking for “life easing local services,” as Nieman Labs media analyst Ken Doctor calls them. (more…)

A Mobile Master Class from ONA London

london-logo-200x188On March 6, nearly 200 journalists, editors, producers, designers and CEOs traveled to Reuters for ONA London: Mobile, the first Online News Association conference outside of North America. This day-long series of sessions, workshops and networking focused on producing the news for mobile devices, touching on everything from newsroom culture to designing better experiences on mobile.

ONA have pulled together video, audio, presentations and live blogs so you can learn from the expert presenters and knowledgeable attendees. Video recordings and speaker resources from the sessions are only available to ONA members; audio recordings of the sessions and live blogs are available to all.

You can find the full video list and speaker resources here. To find out how to become an ONA member click here.



Buzzfeed’s News App Editor Stacy-Marie Ishmael and BBC’s Mobile Editor Nathalie Malinarich opened the day with an honest discussion about what creating mobile news means in their newsrooms and how they built and relaunched recent mobile apps at their respective organizations.

Recorded video and speaker resources (ONA members)
Live blog


Get a behind-the-scenes look at how two different newsrooms are approaching mobile. The Guardian’s Mobile Wditor Subhajit Banerjee, USA Today’s Managing Editor for Digital / Mobile / Social Patty Michalski and moderator Steve Herrmann, Editor of BBC News Online, share how their newsroom teams are set up, how they use analytics in the newsroom, how they respond to trends and more.


Tales from the trail: Reuters & U.S. newspapers

PeterBohanPeter Bohan was a Reuters journalist for 30 years before becoming Executive Director of Reuters America Service, a product aimed at U.S. newspapers, web sites and broadcasters as an alternative to The Associated Press. Peter – Midwest Bureau Chief at the time – built the service starting in 2010 in tests with Tribune Company, which  became the anchor client for RAST in 2011. Peter spends more time than anyone working with U.S. newspapers to see how Reuters can address their needs.

We asked Peter to blog from time to time to share how it’s going:

Are newspapers doomed? That often seems to be the accepted wisdom these days. But as with most things we take for granted, perhaps it’s worth another look.

Certainly, a lot of the numbers for newspapers don’t paint a picture of health. In much of the past decade or longer, newspapers have lost advertisers and readers in droves to the Internet. Newspaper budgets get vaporized, staff are cut, and the downward spiral only seems to get worse.

We are left with a portrait of the walking dead.

But this corpse may have a pulse yet.

Some recent trends:

• The digital audience delivered by U.S. newspaper web sites in October 2014 reached 166 million unique adult visitors, a 17% increase from a year earlier.


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